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Shipping policy

DELIVERY OPTIONS

Orders selected for Economy Ground or Standard Ground service will normally leave our Distribution Center within 2-3 business days after the order is placed. Please note that Custom orders currently take an additional 2-3 weeks prior to shipping. Times may increase during promotions and holidays or if monogrammed. After the order leaves our Distribution Center, delivery (transit) times vary based on the shipping method selected during Checkout and your shipping address.

ECONOMY GROUND

Price - TOTALY FREE

Steps for processing an Standard Ground shipment.

  1. Your order is processed at the TopStaTrade Distribution Center in Roanoke, Indiana, or one of our US based TopStaTrade Store locations.
  2. Your order will ship via UPS from either our Distribution Center or one of our US based TopStaTrade Store locations.
  3. In most cases, UPS will deliver your order to your local U.S. Post Office, or possibly UPS will make final delivery if you already scheduled to receive another UPS package.
  4. The U.S. Postal Service will deliver your order to your shipping address if UPS tendered to your package to USPS.

EXPRESS

Price - $8.00

Notes about Express shipment.

  • You may upgrade your shipping method for one-day shipping (transit time) by choosing our Express service within the contiguous 48 states via UPS.
  • Express orders placed before 12pm ET will process same day; orders after 12pm ET will process the next business day.
  • Express orders cannot be delivered on Saturday or Sunday.
  • Express orders cannot be delivered to P.O. Boxes.

SHIPPING PRICES

Contiguous 48 States [Carrier UPS]

  • Economy Ground 4-9 business days: $FREE
  • Express 2 business days: $8.00 (this includes processing time) Mon-Fri delivery only

Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands [Carrier UPS]

  • Economy Ground 10-14 business days: $FREE

 

SHIPPING POLICIES

  • Economy Ground orders are delivered Monday through Saturday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.
  • Express orders are delivered Monday through Friday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.
  • Orders shipping to an APO/FPO military address may only be shipped via Express and cannot be expedited. Please allow 5-7 business days for the product to arrive at the U.S. military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box.
  • We currently do not offer shipping to DPO (Diplomatic Post Office) mail addresses.
  • All expedited orders require a correct street address in order for delivery to be made on time. Express orders cannot be delivered to a PO Box address.
  • You will not incur any credit card charges until the order has been shipped to you.
  • If you need assistance, please email our customer service at any time, or call during normal business hours at (210)4052609.